SharkSpace Hosting GlossaryIf you're not fimilar with web hosting or the internet you most likely wont know what the features we offer are. That is why we have put together this page to explain each of our main features in detail. Disk Space (Storage Space)The amount of included space on the servers harddrive where you can store your files. 1GB of storage will hold thousands of images or webpages. Bandwidth (Data Transfer)Every time someone visits your website data is transferred. The data includes images, files, page data and everything else you see when you view a website. The average website will never come close to the amount of bandwidth we provide on each package. Monthly PriceSharkSpace accepts all major credit and debit cards (Visa, MasterCard, American Express, Discovery, etc.) and Paypal. Yearly PaymentPay for a year at one time and receive a discounted price. The price shown is the monthly price when you take the yearly payment divided by 12. DomainsHost unlimited domains within one account! The domains will be separate websites and use real domain names (ex. yourdomain.com). Parked DomainsPark unlimited domains on a single account. Domain parking allows you to place a domain (ex. domain1.com) on top of another domain (ex. domain2.com). Then all traffic to the parked domain (domain1.com) will go directly to the domain its parked on (domain2.com). Money Back GuaranteeIf at anytime during the first 30 days you are unhappy with our service you can receive a full refund. No questions asked! Simply submit a cancellation request at http://www.sharkspace.com/cancellation.html and ask for the money back guarantee. Uptime GuaranteeIf during any month your site is not up 99.9% of time you can receive a refund on your monthly payment. Now that's reliable web hosting! 24/7/365 Technical SupportThere is always someone online at SharkSpace to answer your questions or to solve your issues. We guarantee a response within 1 hour! Live Support ChatYou can use live support chat to have your questions answered instantly. Live chat can be access at http://www.sharkspace.com/livehelp.htm
Cpanel Control Panel
Fantastico Script InstallerFantastico allows you to install over 40 of today's leading scripts with a few clicks of your mouse. No longer will you have to download, upload, configure and install your scripts. Fantastico will do it all for you! See a list of scripts Fantastico installs. Daily Remote BackupsSharkSpace backs up your complete website (files, emails, databases,
etc.) daily using R1soft technology the leading
backup software (R1soft
website). SharkSpace keeps 7 restore points from the previous
7 days. You can restore any file, email, database or even your
complete account at anytime from your SharkSpace control panel.
No longer will you have to deal with an overloaded server during
backup times. The SharkSpace backup system creates very little
load on the server allowing your site to load very quickly 24/7/365. Raid-10 File StorageRaid-10 creates multiple mirrors, where data is organized as stripes across multiple disks and then the striped disk sets are mirrored. In total Raid-10 uses four harddrives; when one drive fails the others will take over and your sites will remain online. Raid 10 allows for harddrive hotswaps so we can replace a harddrive at anytime without having to reboot or shutdown the server. Email AddressCreate unlimited email accounts that include your domain name. (Example: john@yourdomain.com) This is a key feature to make your business look professional with your own personalized email addresses. POPShort for Post Office Protocol, a protocol used to retrieve e-mail from a mail server. Most e-mail applications (sometimes called an e-mail client) use the POP protocol. In basic terms this allows you to download email from your SharkSpace account to your email program (Outlook, Thunderbird, etc.). IMAP(Internet Message Access Protocol) IMAP is gradually replacing POP as the main protocol used by email clients in communicating with email servers. Using IMAP an email client program can not only retrieve email but can also manipulate message stored on the server, without having to actually retrieve the messages. So messages can be deleted, have their status changed, multiple mail boxes can be managed, etc. SMTPSimple Mail Transfer Protocol is a protocol used to send and receive email. Web Based Email AccessYou can access your email online using yourdomain.com/webmail Not only can you read your email online, but you can use the email client (RoundCube, SquirrelMail or Horde) to completly manage your inbox. RoundCube Screenshots Spam FilteringSharkSpace uses several spam prevention techniques to help keep your inbox free from spam. We deploy several spam RBL lists including zen.spamhaus.org amd bl.spamcop.net. SharkSpace also includes SpamAssassin which does e-mail spam filtering based on content-matching rules, which also supports DNS-based, checksum-based and statistical filtering, supported by external programs and online databases. Anti-Virus Email ProtectionSharkSpace provides anti-virus scanning for your files and emails. Announcement ListsThese are email lists that you can allow visitors to your site to subscribe to through a simple HTML form placed on your site. You can then periodically email everyone on the list things like newsletters or announcements. Email ForwardersAn email forwarder allows you to forward email from one email address to another email address. This becomes very important when you have multiple email accounts, but only want to check one. In that situation you can forward all email to a single email address. Email Auto RespondersSet up email auto responders to reply to emails based on specific conditions you select. Example you can have all email to a certain email address automatically reply to the sender saying you are on vaction and will reply when you return home. Online Database ManagementManage every aspect of your databases online using phpmyadmin. Phpmyadmin is a popular, powerful web-based interface for administering MySQL databases. It is open source, written in PHP, and is among the better tools available for working with MySQL databases. Phpmyadmin demo. MySQL DatabaseMySQL is the most popular database system and is required to run many of today's most popular scripts. With SharkSpace you can create unlimited MySQL databases. FTP ManagerEasily create, edit or delete ftp accounts with just a few clicks of your mouse. Online FTP Program
No longer will you need to install a ftp program on your computer. SharkSpace provides a feature packed online based ftp program located within your control panel. FTP AccountMultiple ftp accounts allow you to give friends and employees their own FTP account. You have the ability to grant access or deny access to certain folders for each account you create. SubdomainSubdomains allow you to create URLs such as forum.yourdomain.com on your main domain as well as any addon domain you have setup. Subdomains can point to your main website or to subdirectories of your main site. Subdomains have full email and web statistics functionality. Password Protected DirectoriesYou can password protect any folder you create and no one will be able to access it without the correct username and password. SSL Secure Website AccessSharkSpace allows you to use any SSL certificate on your account and we will even install it for free! AwstatsAwstats is a very advanced statistics program. See all the features and screenshots. Access & Referrer LogsThe raw access logs will show you all visitors that have accessed your site. Referrer logs allow you to see where your website traffic is coming from. Error LogsError logs allow you to monitor your website to make sure everything is working correctly. Customizable Error PagesCreate and use your own error pages. No longer do you have to settle for those horrible looking error pages provided by other hosts. Example: If someone accesses a file that does not exist on your account you can load an error page that you designed. MySQLMySQL is the most popular database system and is required to run many of today's most popular scripts. Examples of scripts that use MySQL are: Wordpress blogging software, Zen-Cart shopping cart, phpBB forum software, Vbulletin forum software, Joomla content management system. phpMyAdminPhpmyadmin is a popular, powerful web-based interface for administering MySQL databases. It is open source, written in PHP, and is among the better tools available for working with MySQL databases. Phpmyadmin demo. PHP 5The PHP Hypertext Preprocessor is a programming language that
allows web developers to create dynamic content that interacts
with databases. PHP is used generally for developing web based
software applications. PHP is perhaps the most popular scripting
language used today. Many of today's most popular scripts require
PHP. Examples of PHP scripts are: Wordpress
blogging software, Zen-Cart
shopping cart, phpBB
forum software, Vbulletin
forum software, Joomla
content management system. Zend OptimizerZend Optimizer runs the files encoded by the Zend Guard, while enhancing the performance of PHP applications. IonCubeIonCube runs the files encoded by IonCube, while enhancing the performance of PHP applications. CGICGI stands for Common Gateway Interface. CGI allows HTML pages to interact with programming applications. PERLPractical Extraction and Reporting Language, is a programming language particularly useful for text processing and file conversion, Server Side IncludesServer Side Includes (SSI) is an easy server-side scripting language. Its primary use is to include the contents of a file into another file. CronA cron is normally used to schedule a job that is executed periodically. Example a script you use on your website requires a file to be executed daily to generate invoices. You can setup a cron to do this automatically for you. FrontPageUpload your website to SharkSpace using your FrontPage application. ImageMagickImageMagick allows for the creation, modification and display of bitmap images. It can read, convert and write images in a large variety of formats. Images can be cropped, colors can be changed, various effects can be applied, images can be rotated and combined, and text, lines, polygons, ellipses and Bézier curves can be added to images and stretched and rotated. GDGD is an open source code library for the dynamic creation of images. It is very similar to ImageMagick (details above). SSH AccessAccess your files securely using shell access. SSH access is a must have for programmers. NetworkSharkSpace uses several world-class networks and data centers including SoftLayer and AtlantaNAP. Full details... Lighly Loaded, Powerful Servers with Blazing Fast Page Loading TimesSharkSpace only uses top quality, powerful servers. SharkSpace currently places new orders on Dual Processor Quad-Core servers (8 total cores) with 4 GB of RAM per server. Our servers are not only powerful, but they are lightly loaded allowing for extremely fast page loading times and excellent reliability. SharkSpace places an extremely low amount of sites per server. This is the key to reliability, because less sites per server = better uptime. The probability of a server crashing and you experiencing downtime is directly correlated to the amount of sites per server. A good example of this in non technical terms is if a highway has only a few cars driving on it at one time it will run great at full speed, but when you put too many cars on the highway it will slow down and a traffic jam may occur. That traffic jam would be downtime in server terms. Security is KeySharkSpace takes security very seriously. We deploy several advanced features to help prevent website hacking. They include a complex security system to block hundreds of website hacking and defacing techniques that are used to compromise outdated scripts while not affecting normal website operation. Additionally SharkSpace deploys mod_security with rule set, firewalls, suPHP (which allows you to use the permissions 644 and 755 as writable instead of the dangerous permissions of 666 and 777) and brute force protection. Cpanel AccountsWith your SharkSpace reseller account you can create unlimited Cpanel accounts. That allows you to give each of your clients a control panel. Latest WHM (WebHostManager)WebHostManager , will be your reseller control panel to manage all the individual cPanel accounts you create. WHM is very powerful, while still being easy to use. Instead of telling you all the features, it's best for you to experience them first hand. Click here to demo WHM. Private Name ServersSharkSpace allows you to use your own private domain name servers. An example of a private name server would be: ns1.yourdomain.com and ns2.yourdomain.com 100% Private LabelNo one will ever know that SharkSpace hosts your reseller account. SharkSpace uses an anonymous hostname, anonymous IP addresses and anonymous DNS or you can even use your own private DNS. Free $9.45 Enom Domain Reseller AccountSell domain names under your own brand. SharkSpace will give you an Enom Reseller Account which allows you to resell domain names for $9.45! ($495 Enom Deposit Waived!) RVskins Multi-LanguageRVskins is a multi-language, multi-theme advanced skin management software. RVskin is the best choice to differentiate your hosting services, lesser support needed, which results in lower operating costs for your business. See available languages and features. Free Account TransferWhoever said changing web hosts was difficult? With SharkSpace its easy. If your old host uses the Cpanel control panel and allows the creation of "Full Backups" SharkSpace can transfer your website right after you order. All you need to do is open a support ticket and include your old host's IP address (or your domain name if you haven't changed your name servers), username and password. After your account is restored all you will need to do is change your domain name servers to the ones provided by SharkSpace in the welcome email and your site will be working off SharkSpace servers. suPHPsuPHP which allows you to use the permissions 644 and 755 as writable instead of the dangerous permissions of 666 and 777. This adds a great deal of security to your account. With other hosts if one account was compromised they could edit any files or folders you had with the permissions 666 or 777. SuPHP also runs all your php scripts as your username, which allows you the ability to edit or delete any file or folder created or uploaded by your php script. Web hosts that run normal php will have php scripts run as nobody and files created or uploaded by a php script then would be locked and you would not be able to edit or delete them. SFTP (Secure FTP)SFTP also called SSH File Transfer Protocol or Secure File Transfer Protocol provides a secure method to FTP your files to SharkSpace servers. SFTP is recommended for all websites since it adds a great deal of security. The majority of FTP programs support SFTP. If yours doesn't we recommend using the free FTP program named FileZilla: http://filezilla-project.org/ Reseller Account Transfer AssistanceIf you are using the Cpanel control panel at your current host we can
help restore your accounts on SharkSpace servers. All you will need
to do is access the Cpanel accounts you want transferred then click
Backups --> Download or Generate a Full Web Site Backup --> Select Remote
FTP Server --> Enter your SharkSpace account details (example below): WHMCS - The Complete Client Management, Billing & Support SystemWHMCS (http://www.whmcs.com)
is the leading billing system on the market. It is feature packed and
includes a built in support system. - Automated - Recurring Billing, Payment Processing,
Product/Domain Provisioning & Management
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